Your IT support partner

Expert solutions for businesses
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Empowering your IT needs
Reliable solutions for your tech needs

At Lightning Helpdesk, we specialize in providing top IT support tailored to meet the unique needs of your business. Our dedicated team of IT professionals works around the clock to ensure your systems run smoothly, allowing you to focus on what you do best. Whether you're facing technical issues, need network management, or require data backup solutions, we deliver efficient, reliable support that drives your success. Partner with us and experience peace of mind knowing your IT infrastructure is in expert hands.

Top IT Helpdesk Systems - ServiceNow - Freshworks - ManageEngine ServiceDesk Plus - Zendesk for Service - Spiceworks Help Desk - SysAid

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Expert IT support
Priced remote IT support plans to fit your needs

Get in touch
We're here to assist you!
+442089312383
Location

Tower Hamlets & India, ENG GB-IND

Hours
  1. Monday
    8:00am
    –
    10:00pm
  2. Tuesday
    8:00am
    –
    10:00pm
  3. Wednesday
    8:00am
    –
    10:00pm
  4. Thursday
    8:00am
    –
    10:00pm
  5. Friday
    8:00am
    –
    10:00pm
  6. Saturday
    8:00am
    –
    12:00pm
  7. Sunday
    8:00am
    –
    12:00pm
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Remote IT support plans only
Flexible plans for every need dedicated engineer

A hyper-realistic close-up shot of a computer screen displaying a friendly IT support interface, featuring a tech-savvy individual assisting a client remotely. The background shows a comfortable home office setting with soft lighting, emphasizing the ease of remote IT support.
Starter plan 1st Line Engineer

Ideal for individuals and small teams businesses.

Designed for individuals and small businesses, the Starter Plan offers essential remote IT support to help you stay operational. You gain access to our dedicated support team, ready to assist you with troubleshooting, software installations, and basic maintenance. With prompt response times and user-friendly assistance, this plan ensures you can focus on your work without technical interruptions. Whether you're a freelancer or a small business owner, our Starter Plan is tailored to meet your needs and keep your systems running smoothly.
£100 Per Day
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Professional plan 2nd Line Engineer
Best for growing businesses seeking robust support.
The Professional Plan caters to growing businesses that require more comprehensive IT support. This plan includes all benefits from the Starter Plan, plus advanced troubleshooting, proactive system monitoring, and regular system updates. Our team of IT experts will ensure your systems are secure and efficient, minimizing downtime and enhancing productivity. You'll receive priority support and tailored solutions that align with your business objectives. This plan is perfect for organizations looking to scale while maintaining optimal technology performance.
£150 Per day
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Enterprise plan 3rd Line Engineer
Comprehensive support for large organizations.

The Enterprise Plan offers tailored IT support for large organizations with complex needs. This plan includes all features from the Professional Plan, along with dedicated account management, custom solutions. Our IT specialists will work closely with your team to understand your unique requirements, ensuring that your technology infrastructure is optimized for success. With 24/7 support and strategic planning, this plan empowers your organization to leverage technology effectively and stay ahead in the competitive landscape.

£3500/month
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