Flexible support plans

Choose the right plan for you

Remote IT support plans

Flexible options for every need

A close-up shot of a technician assisting a client remotely on a laptop, showcasing a friendly and professional atmosphere. The technician appears engaged, with a headset and a focused expression, while the laptop screen displays a support interface. The background is softly blurred to emphasize the interaction, featuring a modern office environment.

Starter plan 1st Line Engineer

Ideal for home users & small office

The Starter Plan offers essential remote IT support for individuals and small teams. This package provides access to our knowledgeable technicians who are ready to assist with basic troubleshooting, software installation, and system updates. Benefit from quick response times and easy communication via our support portal. Ideal for home users or startups looking to ensure their technology runs smoothly without breaking the bank. Connect with our experts and address your tech challenges efficiently with this cost-effective plan that prioritizes your needs and enhances productivity.

£100 Per Day - Oboarding Free

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Professional plan 2nd Line Engineer

Comprehensive support for businesses

The Professional Plan is designed for small to medium-sized businesses that require more comprehensive IT support. This package includes everything in the Starter Plan, plus advanced troubleshooting, proactive system monitoring, and regular maintenance checks. Our dedicated team of IT professionals ensures your systems are secure and up-to-date, minimizing downtime and enhancing overall performance. Benefit from prioritized response times and tailored support solutions that align with your business goals. Stay ahead of tech issues and keep your operations running smoothly with our reliable support.

£150 Per Day - Oboarding Free

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Enterprise plan 3rd Line Engineer

Tailored support for large organizations

The Enterprise Plan caters to larger organizations needing extensive IT support and management. This plan encompasses all features from the Professional Plan, with added benefits like 24/7 support, custom IT solutions, and dedicated account management. Our team becomes an extension of your business, proactively identifying and resolving issues before they affect your operations. Experience unparalleled service quality and strategic IT planning tailored to your organizational needs. Ensure your technology infrastructure is robust, secure, and efficient, empowering your workforce to reach its full potential.

£3500/Month - Full Time

Flexible support plans

www.lightninghelpdesk.co.uk